Privacy Policy for Estúdio Vibe Sonora Online Services

This privacy policy explains how Estúdio Vibe Sonora collects, uses, and protects information when you use our online platform or services. We are committed to safeguarding your privacy in accordance with applicable laws and regulations, including the General Data Protection Regulation (GDPR).

Information We Collect

We collect information to provide and improve our services.

Personal Information: We may collect personal data that you voluntarily provide to us when you interact with our site or services, such as when you inquire about our services. This information may include your name or other contact details necessary to respond to your requests. We do not collect sensitive personal information unless it is necessary for the specific service you request and with your explicit consent.

Usage Data: When you access or use our service, we may automatically collect certain information. This may include your IP address, browser type, operating system, referring URLs, actions taken on our site, and other usage data. This information helps us understand how users interact with our platform and allows us to improve the user experience.

How We Use Your Information

We use the information we collect for various purposes:

• To provide, operate, and maintain our services.
• To improve, personalize, and expand our services.
• To understand and analyze how you use our services.
• To communicate with you, respond to your inquiries, and provide support.
• To detect, prevent, and address technical issues and security incidents.
• To comply with legal obligations.

Legal Basis for Processing

Our legal basis for collecting and using your personal information depends on the specific context in which we collect it and the services you use. We may process your information because:

• We need to perform a contract with you.
• You have given us consent to do so.
• The processing is in our legitimate interests and is not overridden by your rights (e.g., for service improvement, security).
• We need to comply with the law.

Sharing Your Information

We do not share your personal information with third parties except in limited circumstances:

• With service providers who perform services on our behalf (e.g., hosting, analytics). These providers are contractually bound to protect your information and use it only for the purposes for which it was disclosed.
• When required by law or legal process, such as in response to a court order or subpoena.
• To protect our rights, property, or safety, and the rights, property, or safety of others.

We do not sell or rent your personal information to third parties for their marketing purposes.

Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this privacy policy, or as required by law. When we no longer need your information, we will securely delete or anonymize it.

Data Security

We take reasonable measures to protect the information we collect from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Your Data Protection Rights

Under GDPR and other data protection laws, you have certain rights regarding your personal information:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: If we process your personal data based on your consent, you have the right to withdraw that consent at any time.

If you make a request, we have one month to respond to you.

Children's Privacy

Our service is not directed at individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we take steps to remove that information.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this privacy policy or wish to exercise your data protection rights, you can contact us: